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«PUBLISHED ARTICLES, BOOKS & CHAPTERS Adelman, Susan (1985), How Your Customers Decide What to Tip, NRA News, (June/July), 43-44. Anderson, John E. ...»

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Compiled by Michael Lynn

Last updated May 10, 2014


Adelman, Susan (1985), "How Your Customers Decide What to Tip," NRA News, (June/July), 43-44.

Anderson, John E. and Orn B. Bodvarsson (2005), “Tax Evasion on Gratuities,” Public Finance Review, 33

(4), 466-487.

Anderson, John and Orn Bodvarsson (2005), “Do Higher Tipped Minimum Wages Boost Server Pay?,” Applied Economics Letters, 12, 391-393.

Anonymous (1940), “Fair Labor Standards Act. Tips as Wages.” Columbia Law Review, 40(7), 1262-1267.

Archibigi, Daniele (2004), “Tips and Democracy,” Dissent, 51 (2), 59-64.

Artuger, Savas and Burcin Cevdet Cetinsoz (2013). Factors influencing the tipping propensity of restaurant customers: A study in 5 star hotels a la carte restaurants. International Journal of Business and Social Science, 4 (17), 70-78.

Ayres, Ian, Frederick Vars, and Nasser Zakariya (2005), “To Insure Prejudice: Racial Disparities in Taxicab Tipping,” Yale Law Journal, 114, 1613-1674. Draft version available online at: http://papers.ssrn.com/abstract=401201.

Azar, Ofer H. (2003). “The Implications of Tipping for Economics and Management,” International Journal of Social Economics, 30 (10), 1084-1094.

Azar, Ofer H. (2004), “Optimal Monitoring with External Incentives: The Case of Tipping,” Southern Economic Journal, 71 (1), 170-180.

Azar, Ofer H. (2004), "What Sustains Social Norms and How They Evolve? The Case of Tipping." Journal of Economic Behavior and Organization, 54, 49-64.

Azar, Ofer H. (2004), “The History of Tipping – from Sixteenth-Century England to United States in the 1910s” Journal of Socio-Economics, 33, 745-764.

1 Azar, Ofer H. (2005), “Who Do We Tip and Why? An Empirical Investigation. Applied Economics, 37 (16), 1871-1879.

Azar, Ofer H. (2005), “The Social Norm of Tipping: Does it Improve Social Welfare?” Journal of Economics, 85 (2), 141-173.

Azar, Ofer H. (2007), “The Social Norm of Tipping: A Review,” Journal of Applied Social Psychology, 37 (2), 380-402.

Azar, Ofer H. (2007), “ Do People Tip Strategically, to Improve Future Service? Theory and Evidence, “ Canadian Journal of Economics, 40 (2), 515-527.

Azar, Ofer H. (2007), “Why Pay Extra? Tipping and the Importance of Social Norms and Feelings in Economic Theory.” Journal of Socio-Economics, 36, 250-265.

Azar, Ofer H. (2008), “Strategic Behavior and Social Norms in Tipped Service Industries,” The B.E.

Journal of Economic Analysis and Policy, 8 (1), article 7.

Azar, Ofer H. (2009), “Incentives and Service Quality in the Restaurant Industry: The Tipping-Service Puzzle.” Applied Economics, 41, 1917-1927.

Azar, Ofer H. (2010). Tipping motivations and behavior in the U.S. and Israel. Journal of Applied Social

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Azar, Ofer (2010). Do people tip because of psychological or strategic motivations? An empirical analysis of restaurant tipping. Applied Economics, 42 (23), 3039-3044.

Azar, Ofer. (2011). Business strategy and the social norm of tipping. Journal of Economic Psychology, 32, 515-525.

Azar, Ofer H. (forthcoming). “Tipping, Firm Strategy and Industrial Organization.” In Columbus, Frank (ed.), Focus on Consumer Economics Research, Hauppauge, NY: Nova Science Publishers.

Azar, Ofer and Yossi Tobol (2008). “Tipping as a Strategic Investment in Service Quality: An OptimalControl Analysis of Repeated Interactions in the Service Industry,” Southern Economic Journal, 75 (1), 246-260.

Barkan, Rachel, Ido Erev, EinatZinger and Mayan Tzach (2004). “Tip Policy, Visibility and Quality of

–  –  –

Barkan, Rachel and Aviad Israeli (2004), “Testing Servers’ Roles as Experts and Managers of Tipping Behaviour,” Service Industries Journal, 24 (6), 91-108.

Bayard de Volo, Lorraine (2003). “Service and Surveillance: Infrapolitics at Work among Casino Cocktail Waitresses.” Social Politics: International Studies in Gender, State and Society, 10(3), 346-376.

Bearman, Peter (2005), Doormen, Chicago, IL: University of Chicago Press, pp. 171-191.

Becker, Cherylynn, Gregory Bradley and Ken Zantow (2012). The underlying dimensions of tipping behavior: An exploration, confirmation and predictive model. International Journal of Hospitality Management, 31, 247-256.

Ben-Zion, Uri and Edi Karni (1977), "Tip Payments and the Quality of Service," in O.C.

Ashenfelter & W.E. Oates,(Eds.), Essays in Labor Market Analysis, New York: John Wiley

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Bian, Wen-Qiang and L. Robin Keller (1999). patterns of fairness judgements in North America and the People’s Republic of China. Journal of Consumer Psychology, 8 (3), 301-320.

Bills, David B. (1999), “Labor Market Information and Selection in a Local Restaurant Industry: The Tenuous Balance Between Rewards, Commitments and Costs,” Sociological Forum, 14 (4), 583-607.

Bloom, Leon (1959). Tipping and nocturnal emission. The Psychoanalytic Review, 46 (3), 18.

Bloom, Leon (1962). Further thoughts on tipping. The Psychoanalytic Review, 49A, 135-137.

Bodvarsson, Orn and William Gibson (1992), "The Effects of Service and Patronage Frequency on Restaurant Gratuities," Atlantic Economic Journal, 20 (4), 91.

Bodvarsson, Orn and William Gibson (1994), “Gratuities and Customer Appraisal of Service: Evidence from Minnesota Restaurants,” Journal of Socio-Economics, 23(3), 287-302.

Bodvarsson, Orn and William Gibson (1997), “Economics and Restaurant Gratuities: Determining Tip Rates,” American Journal of Economics and Sociology, 56(2), 187-203.

Bodvarsson, Orn and William Gibson (1999), "An Economic Approach to Tips and Service Quality:

–  –  –

Thumb or valuation of Service?,” Applied Economics, 35, 1659-1665.

Boyes, William, William Stewart Mounts Jr., and Clifford Sowell (2004), “Restaurant Tipping: Freeriding, social acceptance, and gender differences,” Journal of Applied Social Psychology, 34 (12), 2616-2628.

Brauer, J. (1997), “Tipping Your Waiter: A Useful Formula for Employee Compensation,” The Augusta Regional Business Journal, (Sept). Available online at http://www.aug.edu/~sbajmb/abc017.htm.

Brewster, Zachary W. (2003). “Behavioral and Interactional Patterns of Strip Club Patrons: Tipping Techniques and Club Attendance,” Deviant Behavior, 24, 221- 243.

Brewster, Zachary W. (2012). Racialized customer service in restaurants: A quantitative assessment of the statistical discrimination explanatory framework. Sociological Inquiry, 82 (1), 3-28.

Brewster, Zachary W. (2013). The effects of restaurant servers’ perceptions of customers’ tipping behaviors on service discrimination. International Journal of Hospitality Management, 32, 228-236.

Brewster, Zachary W. & Jerimiah B. Wills (2013). The institution of tipping as a source of employee agency: The case of restaurant servers. Sociological Focus, 46, 193-210.

Brewster, Zachary W. and Christine Mallinson (2009). “Racial Differences in Restaurant Tipping: A Labour Process Perspective,” Service Industries Journal, 29 (8), 10531075.

Brown, Nancy E. and Sophia A. Rolle (1991). “Tips versus Service Charges: The Iowa Scene.” Cornell Hotel and Restaurant Administration Quarterly, 32(1), 74-81.

Bujisic, Milos, Youngsoo Choi, H.G. Parsa and Matt Krawczyk (2013). Tipping practices in food and beverage operations: A longitudinal study. Journal of Culinary Science and Technology, 11, 241

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Burgess, John Frank (2013). The product-price nexus and social relations. Human Organization, 72 (1), 76Butcher, Ken and Asad Kayani (2008), “Waiting for Service: Modeling the Effectiveness of Service Interventions,” Service Business, 2, 153-165.

Butler, Suellen and William Snizek (1976), "The Waitress-Diner Relationship," Sociology of Work and Occupations, 3 (2), 209-222.

Butler, Suellen and James K. Skipper (1980), "Waitressing, Vulnerability and Job Autonomy: The Case of the Risky Tip," Sociology of Work and Occupations, 7 (4), 487-502.

Butler, Suellen and James K. Skipper (1981), "Working for Tips: An Examination of Trust and Reciprocity in a Secondary Relationship of the Restaurant Organization," The Sociological Quarterly, 22, 15-27.

Callan, Roger J. and Kirstie Tyson (2000). “Tipping Behavior in Hospitality Embodying a Comparative Prolegomenon of English and Italian Customers.” Tourism and Hospitality Research, 2(3), 242-261.

Carlson, Katherine (1977), "Reciprocity in the Marketplace: Tipping in an Urban Nightclub," in James Spradley and David McCurdy (Eds.) Conformity and Conflict: Readings in Cultural Anthropology, Third Edition, Boston: Little, Brown and Company, pp. 337-347.

Casey, Brigid (2001), “Tipping in New Zealand’s Restaurants,” Cornell H.R.A. Quarterly, (February), 21-25.

Casey, Brigid (2001), “Tipping in New Zealand Restaurants,” International Journal of Hospitality Management, 20, 219-225.

Chang, Jui Chi (2006). “Customer Satisfaction with Tour Leaders’ Performance: A Study of Taiwan’s Package Tours,” Asian Pacific Journal of Tourism Research, 11(1), 97-116.

Chang, Jui-Chi (2010). Tipping perceptions: Taiwanese tour leaders’ perspectives. International Journal of Hospitality & Tourism Administration, 11, 219-241.

Chang, Jui Chi and Chui-Peng Chiu (2009). Perceptions of package tour providers about tipping in Taiwan.

–  –  –

Chi, Nai-Wen, Alicia Grandey, Jennifer Diamond, and Kathleen Royer Krimmel (2011). Want a tip? Service performance as function of emotion regulation and extraversion. Journal of Applied Psychology, 96 (6), 137-1346.

Chiang, Flora F.T. and Thomas A. Birtch (2008), “Achieving task and extra-task-related behaviors: A Case of Gender and Position Differences in the Perceived Role of Rewards in the Hotel Industry,” International Journal of Hospitality Management, 27 (4), 491-503.

Cho, Minho (2005), “A Re-Examination of Cultural Influences on restaurant Tipping Behavior: A Comparison of Japan and the U.S.” Journal of Foodservice Business Research, 8(1), 79-96.

Chung, Manson K.H. and Vincent C.S. Heung (2007). “Tipping Behavior of Diners in Three Upscale Chinese Restaurants in Hong Kong,” Asia Pacific Journal of Tourism Research, 12 (3), 169-180.

Condon, Christopher (2004). “Hungarian government confronts ‘tipping’ practices. The Lancet, 363, 1776-1777.

Conlin, Michael, Michael Lynn and Ted O'Donahue (2003), "The Norm of Restaurant Tipping," Journal of Economic Behavior and Organization, 52, 297-321.

Cox, Steven R. (1998). Are business and economics students taught to be non-cooperative?

Journal of Education for Business, Nov/Dec, 69-74.

Crespi, Leo P. (1947), “The Implications of Tipping in America,” Public Opinion Quarterly, 11 (Fall), 424- 435.

Crick, A. (1991), “The Influence Of The Tip System In The Hospitality Industry: A Pilot Study,” Caribbean Finance and Management, 7 (1&2), 19-30.

Crowson, Christopher A. (2002-2003), “Service with a Chagrin: The Problem of Aggregate Estimates of Unreported Tips in United States v. FiorD’Italia, Inc,” Campbell Law Review, 25, 93-114.

Crusco, April H. and Christopher G. Wetzel (1984), “The Midas Touch: The Effects of Interpersonal Touch on Restaurant Tipping,” Personality and Social Psychology Bulletin, 10 (December), 512- 517.

–  –  –

Curtis, Catherine R., Randall S. Upchurch, and Denver E. Severt (2009). Employee motivation and organizational commitment: A comparison of tipped and nontipped restaurant employees.

International Journal of Hospitality & Tourism Administration, 10: 253-269.

Dalakas, Vassilis (2006). “The Importance of Good Ending in a Service Encounter,” Services Marketing

–  –  –

Davis, Stephen F., Brian Schrader, Tori R. Richardson, Jason P. Kring and Jaime C. Kiefer (1998), “Restaurant Servers Influence Tipping Behavior,” Psychological Reports, 83, 223-226.

Dermody, Margot, Marilyn Young, and Susan Lee Taylor (2004), “Identifying Job Motivation Factors of Restaurant Servers...,” International Journal of Hospitality and Tourism Administration, 5 (3), 1-14.

DeVolo, Lorraine Bayard (2003), “Service and Serveillance: Infrapolitics at Work among Casino Cocktail Waitresses,” Social Politics, 10 (3), 346-376.

Dewald, Ben (2003), "Tipping in Hong Kong Restaurants," International Journal of Hospitality

–  –  –

Dewald, Ben (2000), "Tipping by Foreign Tourists," Pacific Tourism Review, 5, 43-50.

Dewald, Ben (2001), “Restaurant Tipping by Tourists in Hong Kong,” Anatolia, 12(2), 139-152.

Dirks, Danielle and Stephen Rice (2004), “’Dining While Black’: Tipping as Social Artifact,” Cornell Hotel and Restaurant Administration Quarterly, 45 (February) 30-47.

Dombrowski, PJ, Karthik Namasivayam, and Bart Bartlett (2006), “Antecedants of Tips and Servers’ Ability to Predict Tips in a Restaurant Setting.” Journal of Foodservice Business Research, 9(1), 3-19.

Drew, Jennifer, John Stoeckle and Andrew Billings (1983), “Tips, Status and Sacrifice: Gift Giving in the Doctor-Patient Relationship," Social Science Medicine, 17 (7), 399-404.

Economic Development Committee for the Hotel and Catering Industry (1970), Why Tipping?, National Economic Development Office, London.

Eddleston, Kimberly, Deborah Kidder and Barrie Litzky (2002), “Who’s the Boss? Contending with Competing Expectations from Customers and Management,” Academy of Management Executive, 7 16(4), 85-95.

Elman, D. (1976), “Why is Tipping ‘Cheaper by the Bunch’: Diffusion or Just Desserts?,” Personality and Social Psychology Bulletin, 1, 584-587.

Erickson, Jennifer M. (2003). “Fior D’Italia: The ‘Taxing’ Problem of Unreported Tip Income,” Iowa Law

–  –  –

Evans, Michael and Dinesh Dave (1999), " The Thorny Question of Automatic Service Charges," Cornell Hotel and Restaurant Administration Quarterly, 40(4), 78-83.

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