FREE ELECTRONIC LIBRARY - Dissertations, online materials

Pages:     | 1 |   ...   | 17 | 18 || 20 | 21 |   ...   | 23 |

«Researchers have endeavored to increase understanding of the relationships between investments in information systems (IS), competitive advantage, ...»

-- [ Page 19 ] --

Figure 29 below depicts the Digitally-Mediated Managerial Aggregate Cognitive Map at the Firm Performance stage of the competitive dynamics process.

–  –  –

The impact of IT on firm performance has generated interest among researchers and practitioners. Do investments in information technology impact firm performance?

How can such effects be measured? Most existing research, being largely crosssectional, has provided at best limited insights. This research has demonstrated that information systems play a much more integral role in firm performance than projected in much current research. Put quite simply, for these managers, competitive actions are made possible by information. Once again, information and system are top concepts in the digitally-mediated aggregate cognitive map in the firm performance stage of the

–  –  –

system, company, product, reputation and market. At the second level of significant concepts include financial, investment and quality. At the third level concepts include revenue, profit, people, growth, forecast, and capability. Interesting associations between concepts include people and information, system and information, forecast and information, system and reputation, system and revenue, company and knowledge, company and investment, market and revenue, and market and financial. In managerial discourse surrounding the impacts of the competitive action, new product development, on firm performance, once again information systems concepts are central to the discussion. Results indicate that in managers‘ minds, information systems do play an integral role. This is a significant finding, as understanding the factors that shape how top managers interpret their strategic environment is critically important since such interpretations will ultimately affect organizational actions (Dutton, Fahey & Narayanan, 1983).

The strong influence of information can be seen in each digitally-mediated aggregate cognitive map across the four stages of the competitive dynamics process.

This indicates a social (organizational) system that places information centrally in competitive policy and practice (competitive strategy). Understood within the organization as social system, this emphasis reflects and reproduces an organizational philosophy that values information and practices that reflect that value system. We find evidence of an organizational ―information society.‖ As stated by one of FCI‘s


–  –  –

We find the strong presence of information systems in each digitally-mediated aggregate cognitive map across the four stages of the competitive dynamics process. Managers collectively interpret that information systems do play an integral role in competitive dynamics. This is a significant finding, as Dutton, Fahey and Narayanan (1983) remind us that understanding the factors that shape how top managers interpret their strategic environment is critically important since such interpretations ultimately affect organizational actions.

8.4. Study II Implications Study II has implications for both the academic community as well as managers engaged in competitive actions and responses. The following sections provide an overview of these implications.

8.4.1. Research Implications. Burt (1976) has suggested:

With the growth of technology and its concomitant division of labor, the determination of actors in society as a function of their relations with other actors is likely to increase rather than decrease. The problem for the social scientist then becomes one of conceptualizing the patterns of relations between an actor and the social system in which he exists in a manner optimally suited to explanation.

(p. 93) As envisioned by Burt (1976) and as provided by the evidence in this dissertation information and communication technologies have indeed become an integral part of social network infrastructures and at the competitive action level. Via technology, disparate individuals with varying expertise and organizational responsibility interact and

–  –  –

specific purposes with regard to the competitive dynamics process.

Burt‘s (1976) concern was that while he recognized the impending role of technology in the context of social networks, he questioned the appropriate way to study the phenomenon. By utilizing a novel research approach that uses qualitative interview data in conjunction with social network analysis and centering resonance analysis, it was possible to examine managerial social networks and aggregate cognitive maps at each stage of the competitive dynamics process: conceiving, enacting, executing, and firm performance. It was then possible to identify and evaluate the importance of the various media used in social network ties, both traditional and technologically advanced, that supports each social network infrastructure. Based upon each of these efforts, it was possible to determine the level of IT Mediation Intensity present in the social network infrastructure at each stage. Finally, it was possible to determine whether managers incorporated concepts relevant to social computing and communications technologies in their discourse about the various stages of the competitive dynamics process. By bringing together the pieces of this fine-grained and particulate research, this dissertation is able to provide rare in-depth insights into the role of social computing and communications technologies at each stage in the competitive dynamics process.

The findings of this research imply that similar to managers who rely upon their own mental schema at the individual level, managerial collectives rely upon collective cognitive structures as a heuristic aid in the process of conceiving, enacting and executing competitive actions toward the most favorable impact upon relative firm performance.

–  –  –

positive outcomes in organizations (Weick & Roberts, 1993); thus, this finding extends existing research. However, no research has been identified which has examined the collective cognitive structures at the informal managerial social network level and in the context of the role of technology in facilitating social networks of managers who conceive, enact, and execute competitive actions and responses. Following Boland et al.

(1994), findings of this dissertation suggest that managers, who are involved in any given stage of the competitive dynamics process think, learn and interpret independently.

However, when individuals start to take into account the interdependencies among thinking, learning and interpreting others, coordinated efforts emerge (Boland et al., 1994). It is further suggested that a Digitally-Mediated Aggregate Cognition can be used to determine concepts managers collectively consider central to the competitive dynamics process and serves as an effective and efficient pool of unique information, knowledge and expertise.

8.4.2. Practical Implications. Social networks formulated and served via social computing and communications technologies provide the infrastructure upon which firms‘ managers can capitalize when acting to enhance relative firm performance. Social network infrastructure built around IT intensive ties provides an important platform for searching out needed information and knowledge from others when conceiving competitive action, in the context of enacting, or engaging in decision-making about a potential action, in the execution or abandonment of action, and in the evaluation of the impacts of competitive actions on firm performance. Furthermore, the more IT intensive

–  –  –

effective information and knowledge acquisition and sharing, monitoring of the environment for motivation to act, and information on the firm‘s capability to take advantage of emerging competitive opportunities or respond to competitive threats. An IT-mediated social network infrastructure provides the platform for a collective understanding of both the internal and external environments, thus increasing a firm-level awareness of potential consequences of competitive activity, such as the potential gains and risks of introducing a new product, entering a new market, the reversibility or irreversibility of moves, the likelihood of countermoves from major competitors, the feasibility of possible countermoves that might be taken to retain or regain market share, whether to imitate competitors, and so forth. Greater mediation of IT in the social network infrastructure can increase, or perhaps decrease, motivation to act or respond to the competitive environment by reducing uncertainty in accomplishing actions and providing an environment for greater coordination of actions. Greater mediation of IT in the social network infrastructure not only promotes a firm‘s awareness of opportunities for undertaking competitive actions, but also enhances its capability and motivation to respond quickly to the competitive environment. Thus, greater mediation of IT in the social network infrastructure is likely to result in a greater number of successful competitive actions within a given time period. Moreover, greater mediation of IT in the social network infrastructure can provide real-time access to critical information necessary for capitalizing upon market opportunities or avoiding catastrophic mistakes.

–  –  –

competitive dynamics process must collaborate and communicate effectively in order to ultimately achieve positive impacts upon firm performance through their competitive activity, despite the fact that managers are geographically disbursed and have widely varied responsibilities in terms of meeting organizational goals. Study II has found that various social computing and communications technologies play essentially a role at least equal in importance to certain face-to-face interactions in the context of the social network infrastructure inherent to collaboration, communication and the transfer of information and knowledge in conceiving, enacting, and executing competitive actions en route to impacts upon firm performance.

Furthermore, Study II has found an embedded role of information technologies in managers‘ minds when they discuss the four stages of the competitive dynamics process.

Thus, it begins to make sense that firms have found it so difficult to clearly identify and pinpoint the impacts of IT upon firm performance. Managers who are involved in any given stage of the competitive dynamics process should recognize that individuals think, learn and interpret independently. However, when individuals start to take into account the interdependencies among thinking, learning and interpreting others, coordinated efforts emerge (Boland et al., 1994). It is through these coordinated efforts that the firm may begin to perform effectively rather than just efficiently, and the most positive impacts upon firm performance can be achieved (Weick and Roberts, 1993). Thus, the more IT intensive the overall social network infrastructure the greater the provision for collective awareness through effective information and knowledge acquisition and

–  –  –

firm‘s capability to take advantage of emerging competitive opportunities or respond to competitive threats. Thus, IT directly affects the conception, the enactment, and the execution of competitive activity thereby directly impacting firm performance.

McAfee and Brynjjolfson (2008) suggest that increasing competition in today‘s business environment has coincided with a sharp increase in IT investments, as more organizations have moved to strengthen existing business models. This dissertation suggests that a competitive dynamics perspective be employed when firms are considering investments in IT. Specifically, firms should make IT investments only when such investments can be used at one or more of the four stages of the Competitive Dynamics process to increase firm-level awareness, motivation, or capability to engage in competitive actions and/or responses.

–  –  –

This dissertation set out to advance understanding of the relationships between investments in information systems (IS), competitive advantage and firm performance using a Competitive Dynamics perspective. Although prior IS/firm performance research has led to important insights (for example, Bharadwaj et al. 1999; Hitt & Brynjolfsson 1996; McAfee & Brynjolfsson, 2008), extant theoretical frameworks do not explain how and why such investments enhance firm performance (Sambamurthy, Bharadwaj & Grover, 2003). Many of these studies have made one-dimensional assumptions about a direct relationship between an investment in information systems, firm performance and competitive advantage (Fairbank et al., 2006; Hitt et al, 1996; Rai et al., 1997), relying upon cross-sectional research methods (Orlikowski, 1993; Orlikowski & Baroudi, 1991).

However, it has been suggested that the IT-firm performance relationship is so complex that the answer may well hinge upon micro-examinations of practices and procedures within certain companies (Fairbank et al., 2006). As conjectured by Ferrier, Holsapple and Sabherwal (2007), findings of this dissertation suggest that greater understanding of the impacts of information technology on firm performance lies within the specific competitive actions and responses engendered by firms as they strive to positively impact firm performance. In this dissertation, such a perspective was adopted.

–  –  –

following research question was posed: How do managers, in a dominant firm, interpret the role of information systems in the process of conceiving, enacting and executing competitive actions to improve relative firm performance? The research question in Study I was addressed through an in-depth examination of the competitive practices of one global manufacturing firm, using a grounded theory methodological approach.

Rather than arriving at research conclusions through a priori modeling and hypotheses which require the researcher‘s assumptions as to the issue(s) at hand, this study was conducted such that managers‘ interpretations were used to drive the research, and where the process itself is ―the phenomenon of interest rather than variables describing the antecedents and conditions surrounding the process‖ (Sabherwal & Robey, 1993, pp. 549 – 550).

Pages:     | 1 |   ...   | 17 | 18 || 20 | 21 |   ...   | 23 |

Similar works:

«DISSERTATION Titel der Dissertation „Chloroplast-localized protein kinases and a peek at the impact of protein acylation on chloroplast import“ angestrebter akademischer Grad Doktor der Naturwissenschaften (Dr. rer. nat.) Verfasser: Mag. Roman Bayer Dissertationsgebiet (lt. Studienblatt): Genetik Mikrobiologie Betreuer: Dr. Markus Teige Wien, im Juli 2010 Unendlich viele Wege, du kannst sie alle geh'n, sie alle sind von Zufällen gesäumt. Wähl’ aus und überlege, um endlich einzuseh'n,...»

«PRICING & SCHEDULING FREQUENTLY ASKED QUESTIONS CONTENTS What is Pricing & Scheduling? What is Merit Order? How does the market run each day? Introduction Before the Trading day During the Trading Day After the Trading Day What are Pricing and Scheduling Runs? What are the timelines for report publication? What is the System Marginal Price (SMP)? How is SMP calculated? What is Uplift? What is the Shadow Price? What is market price cap (PCAP) & market price floor (PFLOOR)? MIP/LR Solver Policy...»

«Copyrighted Material Introduction POGROM IN GUJARAT is a study of an anti-Muslim pogrom in Gujarat, India, that began on February 28, 2002, and lasted for three days— approximately seventy-two hours. Officials rationalized the violence as a reaction—pratikriya—to the aggression of its victims. In the city of Ahmedabad and in Gujarat’s central provinces, a state of exception ruled for approximately three weeks. Several mass killings were followed over a few months by many instances of...»

«NATIONAL CENTER FOR CASE STUDY TEACHING IN SCIENCE Bad Blood: A Case Study of the Tuskegee Syphilis Project by A.W. Fourtner, C.R. Fourtner and C.F. Herreid University at Buffalo, State University of New York The Disease Syphilis is a venereal disease spread during sexual intercourse. It can also be passed from mother to child during pregnancy. It is caused by a corkscrew-shaped bacterium called a spirochete, Treponema pallidum. This microscopic organism resides in many organs of the body but...»

«DRAFT MIT4 Run, Lola, Run Film as Narrative Database Run, Lola, Run Film as Narrative Database Jim Bizzocchi, Simon Fraser University Draft 3a Lev Manovich's analysis in the Language of New Media1 casts database and narrative as natural enemies. Although he sees a future for digital works that reconcile these two modes, he also recognizes that some linear cinematic works have already combined these forms. His exemplary database film is Vertov's Man with a Movie Camera.2 However, there are other...»

«The Hubbard Museum of the American West “Celebrating 20 Years of Excellence” Fundraiser will take place Saturday, July 21, 2012. Should you not be able to attend, but would like to bid on any item, please call the Museum at 575-378-4142 – We would be glad to place your bids. LIVE AUCTION ITEMS (Silent Auction Items below) “Michael” Original by Gordon Snidow Donated by: Gordon Snidow & The Snidow Museum of Art Value: $20,000 Commissioned specifically for Michael Martin Murphey’s...»

«Computing and Informatics, Vol. 28, 2009, 843–860 TOWARDS CONFIGURABLE INTEGRATED PROJECT SUPPORT ENVIRONMENT ´ ˇ Vladim´ Chladny, Zdenˇk Havlice, Ondrej Plocica ır e Department of Computers and Informatics Faculty of Electrical Engineering and Informatics Technical University of Koˇice s Letn´ 9 a 041 20 Koˇice, Slovakia s e-mail: Vladimir.Chladny@sk.ness.com, {Zdenek.Havlice, Ondrej.Plocica}@tuke.sk Manuscript received 31 January 2006; revised 25 October 2007 Communicated by Jacek...»

«ALMACENAMIENTO Instrucción ITC 10.1-01 INDICE 1. Depósitos y polvorines.2. Clasificación de los depósitos.3. Tipos de polvorines.4. Autorización de los depósitos.5. Depósitos no subterráneos.6. Depósitos subterráneos.7. Depósitos auxiliares de distribución.8. Polvorines especiales.9. Medidas de seguridad. 1. Depósitos y polvorines. 1.1 Se entenderá por depósito de explosivos el lugar destinado al almacenamiento de las materias explosivas y sus accesorios, con todos los elementos...»

«      Lin, Pei‐Yin (2011) Precepts and lineage in Chan tradition: cross‐cultural perspectives in ninth century  East Asia. PhD Thesis. SOAS, University of London  http://eprints.soas.ac.uk/14241 Copyright © and Moral Rights for this thesis are retained by the author and/or other copyright owners.   A copy can be downloaded for personal non‐commercial research or study, without prior permission or  charge.  ...»

«We would like to thank you for the time and effort taken to review our manuscript “Laboratory measurements of nitric oxide release from forest soil with a thick organic layer under different understory types”. We have carefully responded to each of the referees’ comments in the text below, and indicated where we have revised the manuscript. We hope that our revised version of the manuscript will be accepted for publication in BG Referee #1: 1.1 The method for measuring gravimetric soil...»

«‫המשרד לקליטת העלייה‬ Ministry of Immigrant Absorption ‫עובדים סוציאליים‬ Social Workers 5th Edition Produced by The Publications Department Ministry of Immigrant Absorption 15 Rehov Hillel, Jerusalem 9458115 © All Rights Reserved Jerusalem 2013 Ida Ben Shetreet Director, Publications Department Laura L. Woolf Chief Editor, English Language Publications Catalogue Number: 0107313050 ‫הופק על ידי‬ ‫אגף מידע ופרסום‬...»

«This is a preprint of an article whose edited and final form will appear in Performance Research 15:3 (2010) [copyright Taylor & Francis] Enactment in Listening: Intermedial Dance in EGM Sonic Scenarios and the Bodily Grounding of the Listening Experience Deniz Peters (2010) Abstract: I here suggest that audiences, in listening, themselves perform. Listening, I claim, is not a passive consumption of organised sounds, but based on an embodied activity, an invisible enactment of the heard. I...»

<<  HOME   |    CONTACTS
2016 www.dissertation.xlibx.info - Dissertations, online materials

Materials of this site are available for review, all rights belong to their respective owners.
If you do not agree with the fact that your material is placed on this site, please, email us, we will within 1-2 business days delete him.