WWW.DISSERTATION.XLIBX.INFO
FREE ELECTRONIC LIBRARY - Dissertations, online materials
 
<< HOME
CONTACTS



Pages:     | 1 |   ...   | 3 | 4 || 6 | 7 |   ...   | 23 |

«Researchers have endeavored to increase understanding of the relationships between investments in information systems (IS), competitive advantage, ...»

-- [ Page 5 ] --

Since the inception of the U.S.-based segment of FCI in 1915, its products have primarily been focused on the worldwide telecommunications markets. However, the early to mid-2000s saw several factors which were damaging to the U.S.-based company.

When the dot com bubble burst in the early 2000s the U.S.-based company was directly affected as there was a sudden halt in the development of the telecommunications infrastructure. Also during this time FCI‘s largest customer began to produce its own

–  –  –

FCI was bought and sold by two different companies that ultimately drained cash from the company, leaving it in a strapped financial position. In 2006, the company was purchased by an independent investor who prompted a vigorous effort to restructure the company. In early 2007 the United States/European-based company was acquired by its complement in China to bring a cash infusion to the U.S.-based company, to open up new markets to the U.S. side of the company, to provide cutting edge technology to the Chinabased portion of the company, and to open up the China-based company to global markets. A recent Jeffries and Company, Inc. (2008) analyst‘s report stated that the marriage of the two companies combined the two highest-quality producers in the industry. The newly formed company is pursuing a worldwide growth strategy by aggressively going after new markets such as electrical, utilities and transportation, developing new and innovative products, developing substitutes for competing products, and developing new uses for its current products.

In December, 2007, the organization had approximately 800 employees in administrative, engineering, manufacturing, research and development, and sales and customer service positions worldwide. Due to demand for its products, the organization is currently expanding its organization-wide employee base. As of December 2007, the organization had 300 customers in 30 countries, and had total revenue of approximately $197 million. The newly formed organization has spent approximately $500,000 on improving its research and development facilities and is recognized in China as a ―newand high-technology enterprise.‖ Additionally, the organization maintains close ties and

–  –  –

States and China in developing new and innovative products and manufacturing processes. As further evidence of the organization‘s focus upon research and development and its interest in being a global market leader, it assists the Chinese government as well as standards agencies in the United States and Europe in establishing industry-wide standards for its product types across a variety of markets.

For purposes of the current study, the data collection was centered in the United States-based division of the organization. This division is very technology oriented. The United States manufacturing facility houses 130 computers, not including a server room and backup equipment. All of their manufacturing equipment is computerized, with each machine on the floor having a workstation attached to and logged in to a software-as-aservice ERP system. Likewise, equipment such as microscopes and testing facilities necessary for research and development are computerized and linked to the ERP system.

Results are automatically recorded and stored in a central database that is housed off-site.

The ERP system is used to track the entire operation, including inventory, raw materials, production, as well as administrative, human resources, and finance and accounting functions. The ERP system is used for organization wide broadcast and email communications. The ERP system is a software-as-service, browser based system that was selected for the accessibility and flexibility needed in a global operation such as FCI.

The company maintains two T1 communication lines, one directly to the ERP provider and the other for all other online traffic.

–  –  –

type] industry through technological innovation, manufacturing expertise, domestic and international marketing, and branding.‖ And a financial analyst‘s report states about the newly formed U.S./Chinese company, ―[U.S. company]‘s dominance in North America, South America, and Europe, leading product lines and exclusive worldwide rights to proprietary manufacturing technologies were viewed to complement [Chinese company]‘s efficient manufacturing base, existing product lines and leading market position in China.‖ Additionally, a recent popular financial press report stated that this company‘s product is to its industry ―what Kleenex is to tissue.‖ To examine the context of firm dominance further, the academic literature was reviewed. Most empirical studies have defined firm dominance in terms of market share.

Bouckaert et al. (2008) and White (1981) define a dominant firm as one which accounts for a significant share of a given market in comparison to its rivals. Cave et al. (1984) suggest that a dominant firm is one in which a single firm prevails in an industry due to entry barriers and retaining pricing advantages. Given FCI‘s diverse range of markets and products, it was not possible to acquire empirical data regarding the firm‘s actual market share. However, based upon the perceptions communicated through extant financial and trade literature and given FCI‘s ownership of proprietary processes and manufacturing technologies which represent significant barriers to entry, FCI was classified as a dominant firm in the context of this study.





3.1.2. Data Collection. The primary unit of analysis in this study is the competitive action of the firm, which is defined as competitive actions and reactions

–  –  –

response to the action of a competitor. Three types of data were collected: managerial interviews, managerial observation, and internal and external documents, such as FCI‘s annual report, and relevant trade and industry publications. The primary data collection took place through semi-structured interviews with executive and operational level managers within the organization which provided an ―insiders‖ view of the phenomenon (Chen, Farh & MacMillan, 1993). Table 1 provides the job titles of the managers who participated in the study. The length of interviews ranged from approximately one to two hours.

–  –  –

Each interview was taped for accuracy in recording the raw data, and then transcribed to text. The text documents of each interview were then used during the data analysis

–  –  –

competitive activity. Furthermore, the researcher attended an investors‘ conference where managers, analysts and potential investors discussed the competitive activity of the firm. Notes and memos were recorded with regard to the observation data. Internal and external documents were used to examine the effects of the various competitive actions identified in the data upon relative firm performance. The primary time frame of interest in this study covers the period 2006 – 2008. However, other relevant information may derive from discussions with managers of earlier time periods, including but not limited to company history, strategy, and organizational culture.

As suggested by Glaser and Strauss (1967) and Corbin and Strauss (2008), data collection, coding, and analysis were conducted iteratively. Data collection was focused to seek information within the research context. However, interview questions were somewhat loosely structured, allowing managers to have flexibility in providing a response. Data collection proceeded within a competitive environment context such as firm visibility, cultivating new markets, gaining market share, product innovation, and competitive position as well as within an information systems context such as systems used, how they were used, why they were used, why IT-based information systems were purchased, and results of use or purchase. Other interview data gathered included organizational environment, mission, structure, culture, strategy, and managerial perceptions and style.

In addition to interviews, managers were observed during an investor‘s conference where managers discussed the competitive activity of the firm with current

–  –  –

the conference observed securities analysts discussing various perceptions of impacts upon firm performance previously provided by FCI‘s managers. This data was used to augment and confirm the findings from the interview data.

Richard et al. (2009) provide comprehensive evidence that organizational performance has been evaluated using both objective and subjective measures across a broad range of studies (see Richard et al., 2009 for a review). Both objective evidence, through internal and external documents and securities analysts and subjective evidence through the interpretations of managers of impact of competitive actions on firm performance are provided in this dissertation. Also, as recommended by Chen, Farh and MacMillan (1993), insiders as well as outside informants have been used in assessing the impact of competitive actions on firm performance. Additionally, Chen et al. (1993) find that in terms of types of outside informants, information obtained through securities analysts‘ opinions is the most reliable. The researcher was provided 2008 financial analysts‘ reports from three major analysts‘ firms: Jeffries and Company, Inc., PiperJaffray, and Roth Capital Partners. These perceptions of securities analysts and financial reports were used to provide an objective view of the impact and potential impacts of firm competitive actions upon relative firm performance.

3.1.3. Data Analysis. Data collection, analysis and validation took place during

2008. In the early stages of the research, data collection was open-ended with a general selection of interviewees and more open interview questions. As concepts began to emerge through data analysis, the selection of interviewees and interview questions

–  –  –

practice of Orlikowski (1993) and as defined by Corbin and Strauss (1990), the analysis of the data occurred through three coding processes: open coding, axial coding and selective coding.

During the open coding process, the data were manually read and re-read to identify emerging concepts. Each sentence was read independently to identify any underlying concept present. As concepts were identified, they were labeled.

Additionally, during the open coding process, memos about the data and emerging concepts were recorded by the researcher to retain focus and provide a development process for the understanding and clarity of emergent concepts. As concepts emerged from the data, there was a constant comparison with previously identified concepts to look for patterns in the data.

Data collection and analysis reached the point of theoretical saturation, wherein previously identified concepts were repeated in the data, with no new concepts being identified (Glaser & Strauss, 1967). At this time, the emergent concepts were grouped into sensible groupings through the axial coding process. The goal of axial coding is to create a set of categories that can be used to represent the overarching emergent constructs provided by the data. Corbin and Strauss (2008) suggest that one central category will serve as the fundamental category to which all other emergent categories will relate. The exhaustive data collection and analysis of this research effort provided a salient set of constructs which can be used to describe and explain the impact of

–  –  –

competitive actions and/or responses.

3.1.4. Validation. The validation process took place in four stages: objective researcher corroboration, enfolding with existing literature; validation by ―outsiders‖, and validation by participants. In the first stage of validation, to corroborate the findings, a second, objective researcher reviewed each stage of the data analysis. Ideally, a second researcher who has not been exposed to the direct, subjective, inside experiences is desirable (although seldom employed). This outside researcher takes on the role of a more detached investigator who analyzes the data ‗objectively‘ and helps with the debriefing efforts (Gioa & Chittipeddi, 1991). This study was rigorously validated through the employment of both an ‗insider‘ and an ‗outsider‘ researcher (Evered & Louis, 1981). The inside researcher was a bona fide participant who conducted the interviews. The outside researcher conducted an objective analysis of the data. This dualresearcher grounded theoretical approach (Glaser, 1978; Glaser & Strauss, 1967) was used as a means for generating insights about the investigation of the role of information systems in conceiving, enacting and executing competitive actions by a dominant firm to improve its relative performance.

During the validation review of the coding process, the objective second researcher found no additional emergent concepts and the existing emergent concepts were confirmed. Additionally, to validate the findings (Orlikowski, 1993), the emergent concepts were cross-referenced with existing trade and academic literature (Eisenhardt, 1989), and three of the interviewees were consulted to confirm the findings.

–  –  –

were identified. These findings were validated and confirmed as true competitive actions through a thorough review of the competitive dynamics literature (Caves & Ghemawat, 1992; Caves & Porter, 1977; Chen et al., 1992, 2002, 2007; Chen & MacMillan, 1992;

Chen & Miller, 1994; Ferrier, 2001; Ferrier, Smith, & Grimm, 1999; Makadok, 1998;

MacMillan et al. 1985; Miles & Snow, 1978; Miller, 1990; Porter, 1980, 1985; Smith et al. 1989, 1991; Smith & Grimm, 1989). These findings were further validated through a review of industry and trade publications relevant to FCI which verified that the actions identified are viewed by the industry as competitive actions to gain market share, enter new markets or retain market position.



Pages:     | 1 |   ...   | 3 | 4 || 6 | 7 |   ...   | 23 |


Similar works:

«IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA UNITED STATES OF AMERICA : CRIMINAL ACTION v. : ALEXANDER LEBED : NO. 05-362-01 and 02 LARISA LEBED MEMORANDUM Baylson, J. August 12, 2005 I. Summary of Allegations of Indictment The Grand Jury indictment of Alexander Lebed and Larisa Lebed, spouses, charges the defendants with 26 counts of wire fraud in violation of 18 U.S.C. § 1343, eight counts of mail fraud in violation of 18 U.S.C. § 1341, and 95 counts of...»

«Last Updated: October 20, 2016 Ultimate Africa DAUA 54 days: Cape Town to Nairobi What's Included • Entrance to Fish River Canyon, Sossusvlei Dunes, and Spitzkoppe • Entrances and game drives in Etosha, Serengeti, and Lake Nakuru national parks • Guided township tour (Swakopmund) • Okavango Delta overnight bush camping excursion • Ngorongoro Crater visit with game drives • Guided tour of spice plantation (Zanzibar) • 4-day Zanzibar excursion • Guided mountain gorilla trek with...»

«DRACULA by Bram Stoker 1897 edition CHAPTER 1 Jonathan Harker's Journal 3 May. Bistritz.Left Munich at 8:35 P.M., on 1st May, arriving at Vienna early next morning; should have arrived at 6:46, but train was an hour late. Buda-Pesth seems a wonderful place, from the glimpse which I got of it from the train and the little I could walk through the streets. I feared to go very far from the station, as we had arrived late and would start as near the correct time as possible. The impression I had...»

«Home Cancer information Cancer types Breast Living with breast cancer Menopausal symptoms Breast cancer treatment and menopausal symptoms Contents: • Menopausal symptoms • Managing menopausal symptoms • Reducing other complications • Complementary therapies • Further resources Menopausal symptoms Some breast cancer treatments can affect the way the ovaries work, resulting in women starting their menopause earlier than expected. Other treatments may cause a temporary menopause or...»

«A STORY ABOUT A LOVING FATHER AND HIS TWO WAYWARD SONS Reflection for the Fourth Sunday in Lent, Cycle C Today's parable is one of the best known and best loved stories in the Bible. While it is generally called the Parable of the Prodigal Son, scholars tell us that this story should really be renamed as the Parable of the Merciful Father, since its main focus is not the prodigal son and his sin, but the father and his mercy. Also, the story could be called the Parable of the Resentful Brother,...»

«THE SIMULACRUM SURFACED: A STUDY ON THE NATURE OF THE IMAGE A THESIS SUBMITTED TO THE DEPARTMENT OF GRAPHIC DESIGN AND THE INSTITUTE OF FINE ARTS OF BILKENT UNIVERSITY IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF FINE ARTS by Evren Erlevent June 2004 I certify that I have read this thesis and that in my opinion it is fully adequate, in scope and in quality, as a thesis for the degree of Master of Fine Arts.... Assist. Prof. Andreas Treske (Principal Advisor) I certify...»

«D US-China Education Review B, ISSN 2161-6248 December 2013, Vol. 3, No. 12, 943-949 DAVID PUBLISHING The Effect of Reality Therapy Group Training on Decreasing Social Phobia of Students in Eghlid City High Schools Ali Akbar Rahimi, Reza Sattar University of Farhangian, Eghlid, Iran In this study, the effect of reality therapy group training on decreasing social phobia of students was investigated. It is a semi-experimental study, and also, pre-test and post-test with control group were used....»

«Stratigraphy and Structure of the Mendenhall Gneiss, South-Central San Gabriel Mountains, California By Jeffrey T. DeLand Undergraduate Senior Thesis presented to the faculty of the Geological Sciences Deparetment, California State Polytechnic University, Pomona, California May 22, 2003 i Abstract STRATIGRAPHY AND STRUCTURE OF THE MENDENHALL GNEISS By Jeffrey T. DeLand Department of Geological Sciences California State Polytechnic University, Pomona An undergraduate thesis presented on the...»

«WHY BOUSTROPHEDONIC? The Marshall Amendment Sec. 2, Act of May 18, 1796 The Ancient Greeks (3000 B.C.-500 B.C.) developed their writing in various methods. One system, called Boustrophedon, arranged the letters to read from right to left, then left to right and back right to left, etc. Often the words read left to right then right to left, etc. Boustrophedon is a Greek word, translated as, like an oxen plowing a field. An example of boustrophedon, inscribed on a statue on the island of Delos,...»

«This is how we Learn and Live! SCHOOL NEWSLETTER • 13 May 2016 • TERM 2 WEEK 3 Term2 TERM 1 WEEK Important Calendar Dates Week 4 17 May ICAS 7.45am Digital Technologies Yrs 3-6 18 May Kindergarten Featherdale Excursion 19 May School Photographs for PSSA and CAPA groups 20 May Kindergarten Featherdale Excursion, Assembly 2pm 3-6 3/4H, Walk to School Safely Day, Chess 3pm Week 5 25 May P&C Meeting AGM 6.30pm the General Meeting 7pm 26 May National Sorry Day, K-2 Cross Country Carnival 27 May...»

«AIMPE Queensland Branch and District 2015/2016 ACTIVITY REPORT TO FEDERAL COUNCIL OFFICIALS: PRESIDENT BRAD READY SECRETARY PETER TOOHEY TREASURER FRANK SEYMOUR COUNCILLOR BRAD READY COUNCILLOR TERRY SNEE STAFF: SENIOR NATIONAL ORGANISER: GREG YATES NATIONAL ORGANISER: BRENDAN MATTHEY HIGHLIGHTS:  Queensland financial affairs remain well within budget.  Membership has declined in the project area while remaining steady in local port employment (e.g. tugs, Ferries, MSQ, bay and harbour...»

«1 MINNETONKA INDEPENDENT SCHOOL DISTRICT #276 Service Center 5621 County Road 101 Minnetonka, Minnesota Minutes of January 6, 2011 Board Meeting The School Board of Minnetonka Independent School District #276 met in regular session at 7:00 p.m. on January 6, 2011 in the Community Room at the District Service Center, 5621 County Road 101, Minnetonka, Minnesota. Chairperson Calvin Litsey presided. Other Board members present were: Erin Adams, Peg Keenan, Pam Langseth, Paul Luehr, Lisa Wagner,...»





 
<<  HOME   |    CONTACTS
2016 www.dissertation.xlibx.info - Dissertations, online materials

Materials of this site are available for review, all rights belong to their respective owners.
If you do not agree with the fact that your material is placed on this site, please, email us, we will within 1-2 business days delete him.