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«Part II Submissions by: Judy Anderson Heather S. Miller Bryan Baldus Allen Mullen Deanna Briggs John J. Riemer Diana Brooking Karina Ricker Lloyd ...»

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De Rosa, C., Cantrell, J., Cellentani, D., Hawk, J., Jenkins, L., Wilson, A. (2005). Perceptions of libraries and information resources: a report to the OCLC Membership. {Electronic version] Dublin, OH: Online Computer Library Center, Inc. Retrieved December, 2005 from http://www.oclc.org/reports/2005perceptions.htm Himmel & Wilson, Library Consultants. (2003). A study of public library development in Texas [Electronic version]. Prepared for Texas State Library and Archives Commission, Library Development Division, 1-56. Retrieved January 8, 2006 from http://www.tsl.state.tx.us/tpl/ Miksa, S.D. (2006). A Survey on the extent and utilization of cataloging tools and resources in North Texas public libraries: a summary. Presented at the Association of Library and Information Science Educators Annual Conference, January 16, 2006, San Antonio, TX.

Salamon, J. (November 24, 2005). More demands on libraries but less funding: Texas facilities labor to meet growing needs with money they receive [Electronic version]. The AustinAmerican Statesman, 1-4. Retrieved November 30, 2005 from http://statesman.com Smith, A. (1961). An inquiry into the nature and causes of the wealth of nations. (C.J. Bullock, Ed.). Harvard Classics, Vol. 10. New York, Collier. (Original work published in 1776) Miksa Response to WG 16 From: Heather S Miller HMiller@uamail.albany.edu Date: Jul 19, 2007 4:06 PM Subject: Future of Bibliographic Control - Comments To: jmgriff@unc.edu Cc: Heather S Miller HMiller@uamail.albany.edu Having followed recent developments at the Library of Congress regarding movement toward reduction in some of the cataloging practices traditionally provided by LC to the library community, I would like to share a few thoughts. I attended the full day webcast on July 9 and have been at meetings at ALA where Beacher Wiggins explained some of the proposed policy changes. Unofficially, we have learned of LC's staff reductions, inability to replace retirees, and general budget woes.

1. I do understand that LC may need to become more efficient, but I do not think reducing the quality of cataloging is the way to do so. Having visited LC and working for a bureaucracy that rivals the federal government, I am sure there are other ways to become more efficient. I am also sure that the changes they are talking about (cutting into cataloging services) will have little impact on a backlog of 100 million items.

2. If LC needs to save money, they should say exactly that – "we need to cut services because we need to save money" and not pretend they are responding to user needs by cutting back.

3. Likewise, if LC thinks that PCC will pick up where LC leaves off, they should be up front about it and PCC should be beefed up. With enough publicity, I think the library community will step forward.

4. This is not to say that nothing should change. I agree completely with the July 9 comment from the National Agricultural Library that LC's role should remain central, describing "all materials fully in a set of data that can be disassembled and reassembled" to suit various purposes.

5. In recent years, many catalogers have found the quality of LC records to have diminished in significant ways (e.g. totally incorrect classification.)

6. Some of us found Rick Lugg's comments on July 9 to be condescending and offensive. To answer one of his rhetorical questions, yes, having the wrong or duplicate call number on a book does impede the user's ability to find that item!

7. Focusing on the "user" is a good thing, but there is no one monolithic "user." There are many kinds of users with different needs. We need to understand the kinds of services they all need and they are not all Google-centric!

8. Just accepting records without any perusal means garbage in the catalog and that ultimately hurts the user. I think we would love to have the level of confidence in LC (or any other incoming) records that would allow us to load them without examination. Our own catalog suffers greatly because over the years we have done just that even though we had doubts about the records. Experience has shown that we cannot do this and, contrary to some of the speakers' views, this is not a fixation on perfection. It is a focus on the usefulness of the record.

9. I have long advocated more, not fewer subject headings. (See my article "The Little Locksmith: A Cautionary Tale for the Electronic Age." The Journal of Academic Librarianship 23(2) (March 1997):100-107.) Fiction needs subject headings, yet only in recent years have any fiction works received them from LC. I hope Beacher Wiggins and LC will stand by his comment that they are committed to controlled vocabulary subject headings. I also hope they will pay greater attention to subject headings for fiction.

10. By reducing the quality and completeness of catalog records, libraries will create a self-fulfilling prophecy by driving users away. We need better records and better catalogs. And we need to keep in mind that even if we offer a single search box in a superficially simple catalog, it will be backed by a very complex database, as noted on July 9. The richer it is, the better it will serve an almost infinitely diverse clientele.

11. Thomas Mann's paper "The Peloponnesian War and the Future of Reference, Cataloging, and Scholarship in Research Libraries," accurately spells out the value of cataloging, specifically subject cataloging. In fact, one researcher that I am aware of, Lee Miller in her book Roanoke, specifically acknowledges Mann and a colleague at LC for their indispensable skill as research librarians – just the sort of service that Mann explains regarding the Peloponnesian War research question.

12. What is valued will be funded. LC and the library community have obviously not convinced Congress that cataloging has value. LC is not the national library in the sense that the British Library is. It is Congress's library. It is no wonder that, under these circumstance, LC has been providing unfunded services! A movement should be started to change its mandate and fund it accordingly.

Thank you for the opportunity to provide some input into this process.

Heather S. Miller Assistant Director, Division of Library Systems and Technical Services University Libraries ULB34F University at Albany 1400 Washington Ave.

Albany NY 12222 518-442-3631 F518-442-3630 Submitted testimony to the LC working Group on the Future of Bibliographic Control My testimony is necessarily brief. I have posted fairly prolifically on related matters (if occasionally inadvisably) on various forums including Autocat, NGC4Lib, ALA-headings, and RadCat. As way of background, I have cataloged diverse analog and digital resources in many types of library settings, managed several cataloging and cataloging-related projects, and utilized knowledge from cataloging experiences to develop large-scale bibliographic information resources over the past 28 years of library services. I draw on these experiences, as well as the ideas of others in the field and use of resources outside of the field, in formulating my input. I was an invited participant to the first LC Working Group on Bibliographic Control in 2001 while employed by the Texas State Library but was unable to participate at that time. I currently work as a copy cataloger after making a career choice to deemphasize professional pursuits in favor of my family. I have great respect for the tradition and methodologies of cataloging, even as I believe that they are out-of-date and inadequate to the present environment. While my input may seem critical, it is because I am addressing the need for change and do not have the time at present to highlight the considerable strengths of historical processes, nor of contemporary developments, except as these may be incidentally included otherwise as part of the my discourse. Also, I don't have the resources to provide research-based input, so this will be, unfortunately as that may be, purely opinion-based. Finally, my input reflects my own views (with unaccredited acknowledgement to the many brilliant librarians whose ideas I draw upon), not those of the institution I work for nor its governing entities.

Summary Most of the resources devoted to library-based bibliographic control in the U.S. are redundant and inadequate. Much of it is ineffective. A good deal of it does not directly benefit end-users. The methods employed fail to adequately utilize the efficiencies of networked information sharing.

They also fail to realize the rich potentials of social networking tools. The universe of resources addressed by such bibliographic control is inadequate to the needs of users and interactivity with other, primarily digital, tools for discovery and access to those resources is normally non-existent and, when it does exist, usually inadequate and difficult to use. The tools (OPAC and cataloging modules) to develop and provide access to this limited universe of resources are themselves often difficult to use and information poor. These deficiencies stand against a backdrop of user expectations for immediate and intuitive access to digital-based resources in a discovery/access environment built on social network tools, intuitive interfaces, and direct access. Libraries, particularly individual institutions, are no longer a required gateway to all but local-based information for researchers, for students, or for public library users. This climate change will continue to broaden and deepen as networked resources incorporate analog data and digital resources supplant analog for ever growing portions of the information and recreational universe traditionally served by libraries.

The following are the briefest of descriptions of issues that should be addressed in future bibliographic control accompanied by some (among many) possible approaches to addressing

these issues:

1. Redundant and inadequate bibliographic control Issue - Copy cataloging processes in the present environment consist largely of redundant corrections and updates. Bibliographical works with multiple versions require duplicate records creating additional redundant copy and original work and unnecessary challenges for end-users seeking the content Potential solutions A. Move away from local OPACs and toward unified networked tools as a primary means for bibliographic control, discovery, and access. See Worldcat.org Local as a nascent example of the discovery/access component.

B. Move away from local bibliographic records and toward shared, multi-dimensional

bibliographic records. These dimensions could consist of the following:

i. "bibliographic dimension" consists of "core" record with controlled input/editing, multiple "coreplus" records that add information to reflect types of institutions/languages that contribute input/editing to the core, and "core-local" that provides a means for local institutions to add controlled data to the "core-plus" record that reflects their local needs ii. "extended (or networked) dimension" that incorporates links and interactivity with rich resources such as digital copies of the resources themselves when available, digital resources about or from the creators of the resources being described, digital resources that are tied to other bibliographically significant data such as series, institutions, and tools for using the bibliographic resources being described, etc., and commercial outlets for access to resources when appropriate and useful iii. "user dimension" that interacts with the core record that incorporates social tagging, linking to resource sharing such as forums/links to related resources/reviews and other social networking tools that users (whether library staff or otherwise) Individual institutions/gateways would implement mashups of one or more of these three dimensions for local use.

2. Ineffective and does not directly benefit end-users Issue - OPACS don't utilize much of the work that catalogers input.

Potential solutions A. Utilize "use it or lose it" as an Occam’s razor for core bibliographic records. If a particular bibliographic field or piece of information is only beneficial to a limited user-base, it can be included in "core-plus" or "core-local" records but would not be deemed necessary for core-level B. Evaluate and enhance bibliographic control systems and processes with non-staff users as the primary audience, non-cataloging staff as the secondary audience, and cataloging/bibliographic control staff as the tertiary (though significant) audience. This is inverse to the present reality.

C. Incorporate user-input as an alternative and parallel means of bibliographic discovery and access (see "user dimension" briefly discussed above)

3. Fails to adequately utilize the efficiencies of networked information sharing and the rich potentials of social networking tools Issue - Collaborative resource sharing is still modeled on distributing resources to myriad information silos with immense duplication of resources.

Solution - Move from individual library-based information silos to collaboration based on unified and much richer consolidated data sources

4. Fails to realize the rich potentials of social networking tools Issue - bibliographic control is controlled by library-based catalog/metadata creator staff and does not incorporate or utilize user data nor does it incorporate interactivity with existing or emerging parallel resources that can enhance the user experience Potential solutions - Preserve and strengthen quality of library-based bibliographic control in corelevel and core-plus level, albeit in central database(s), not local individual systems and, at the same time, devote some or much of the remaining local and national bibliographic control staff and resources to developing and incorporating user input and social network tools and resources in extended and user dimensions to bibliographic records

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